Quality management

The implementation, design and development of a service or product is part of a method called quality management. This method (quality management) ensures that all necessary activities (implementation, design, development) are efficient and effective with respect to system performance. Therefore, the focus of any successful organization should always be to achieve more consistent quality. The responsibilities, quality policy and objectives of an organization are determined and implemented by quality management. Four main components are related to quality management. These are:

• Quality assurance
• quality planning
• Quality improvement
• QA

One of these components, quality control, will be discussed in more detail in this article.

full quality control

Total quality control is one of the most important components of quality management. In a few words it can be defined as the most necessary inspection control of all. Although statistical techniques of quality control and quality improvements are implemented, it does not guarantee an increase in the sales of a company. On the contrary, sales could even decrease.

If sales decline, full quality control should be initiated. A total quality control incorporates a series of “characteristics”. These are:

• reliability
• maintainability
• Safety

Therefore, to improve manufacturing and overall business performance, a lot of attention, planning, and detail must be paid to the above features. If this is done correctly, it was made part of total quality control.

Another thing that is part of a total quality control is the implementation of some improvements in all aspects of the business. These include the following:

• The marketing department must define the customer’s specifications.
• The specifications must conform to certain requirements.
• Product quality levels should not be affected if workers are on holiday or sick.
• Inspections and tests must be carried out regularly on the products.
• All customer complaints/comments should be dealt with by management.
• Product/process change notification.

The above information basically constitutes the basis on which the total quality control is based. It is clear that every employee, from the operator to management, plays an important role in total quality control. If done correctly, sales should start picking up right away. Total quality control is therefore a very important cog in the wheel of quality management. [http://www.qualitymanagement.co.za/qualitymanagement.html]